FAQ's

HOW CAN I CONTACT YOU?

Email us at solidcollective@outlook.com for all enquiries. Please allow 1 – 2 business days for a response.

HOW SHOULD I WASH MY SOLID COLLECTIVE ITEMS?

Our pieces are made from beautiful quality fabric. To keep it in it's best condition we recommend our customers to look after their garments with the highest level of care.

Either hand wash or pop your pieces in a delicates bag into the washing machine on a cold wash cycle with like colours. Hang your pieces in the shade to dry.

 I PLACED AN ORDER ONLINE BUT HAVE CHANGED MY MIND, CAN I CANCEL FOR A REFUND? 

SOLID COLLECTIVE unfortunately does not offer refunds for change of mind and all sales are final. If you are no longer wanting your pieces, feel free to contact us with returning for a store credit.

DO YOU SHIP TO PO BOXES? 

We do ship to P.O boxes